facai88 Responsible Gaming — Stay Safe
Gaming is for fun — not stress. facai88 wants every member to play with awareness, know their own limits, and keep their family in mind. This page has the tools and information to help you stay in control.
Age Limit and Core Commitments
You must be at least 21 years old to take part in any casino or betting activity at facai88. Providing accurate age information at registration is mandatory. We reserve the right to verify age at any time, and accounts belonging to minors are closed immediately.
facai88 believes responsible gaming is not just a policy — it is our genuine commitment to every member. Complying with our Terms and Conditions is important, and so is looking after your own mental and financial wellbeing.
Gambling is a form of entertainment. It should never be seen as a way to recover losses or as a reliable source of income. Set a budget before each session and commit to not exceeding that limit.
We are committed to keeping your information secure. Read our Privacy Policy for details.
- Accounts for ages 21 and above only
- Set your own deposit limits
- Temporary or permanent self-exclusion available
- Reality check reminders
- Option to set session time limits
- 24/7 live chat and email support
- Guidance to professional counselling
- Data secured with SSL encryption
Set Your Own Limits
facai88 gives you tools to manage your own gaming habits. These features can be activated through your account settings or directly through the support team.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately; a waiting period applies when increasing the limit.
Loss Limit
Decide in advance the maximum amount you are willing to lose over a given period. Once the limit is reached, no further bets can be placed.
Session Time Limit
Set how long each session will last. When the time is up, you will be logged out automatically and a reminder will appear.
Reality Check Reminder
Pop-up messages at regular intervals will let you know how long you have been playing and how much you have won or lost so far.
Temporary Break
Suspend your account temporarily for 1 day to 6 weeks. During this time, you will not be able to log in or make deposits.
Self-Exclusion
To close your account for an extended period or permanently, contact the support team via live chat or email. The request cannot be withdrawn once made.
Signs of Problem Gambling
Most people play as a healthy form of entertainment. However, for some, gaming habits can gradually slip out of control. Ask yourself the questions below — they can help identify a problem.
Problem gambling is a behavioural issue — there is no shame in it. With the right support, it is possible to overcome. You can find answers to more common questions about responsible gaming in our FAQ section.
Ask Yourself
If the answer to even two or three of these questions is "yes", do not delay — seek support from the resources listed below.
Warning Signs
Exceeding Your Budget
You find yourself depositing more than you planned each time you sit down to play.
Spending Too Much Time
You are playing for much longer than planned and losing track of time.
Strain on Family and Social Relationships
Your relationships with people close to you are suffering because of gambling, or you are avoiding their company.
Growing Financial Pressure
You are using money meant for essential expenses on bets, or borrowing money to gamble.
Where to Get Help
If you are experiencing difficulties, do not try to face them alone — seek help through any of the options below. Reaching out takes courage.
facai88 Support Team
Contact us via 24/7 live chat or email — support is available in both Bengali and English. You can request account limits or self-exclusion.
Email: [email protected]
Talk to Family and Friends
Open up to the people close to you. Family support can be the most effective factor in changing a harmful habit. Let someone you trust know that you need help.
Professional Counselling
Contact a mental health specialist or behavioural therapist. In Bangladesh, many government hospitals and non-government organisations offer mental health services free of charge or at low cost.
Tips for Healthy Habits
Playing responsibly means keeping gambling as a small, enjoyable part of life — nothing more. Developing a few simple habits can make a big difference over time.
Before each session, ask yourself — how much time and money will I spend today? Write that figure down in advance or set it using facai88's limit-setting tools. The most dangerous thought is chasing lost money with more bets.
Never play while drinking or under stress — it becomes hard to make sound decisions in that state. Take regular breaks during play, drink water, and shift your attention to other activities.
To learn more about account security and terms, visit our About Us page, where you will find a clear overview of facai88's services and values.
A Note for Parents
If there are young children or teenagers at home, keeping them away from online gambling is a parent's responsibility. Enable parental controls on computers and mobile devices, and have open conversations with your children about safe online behaviour.
Never share your account details with children or minors. A facai88 account is strictly personal, and allowing anyone else to use it is prohibited.
Use a password or biometric lock on your device so that young ones cannot gain access. Delete saved passwords for the facai88 app or browser if the device is shared with family members.