FAQ
facai88 — Your Questions About Deposits, Withdrawals and Betting Answered
This page brings together answers to the most frequently asked questions from facai88 users. From cricket betting to depositing via bKash or Nagad, withdrawal rules, account login and how to reach support — everything is explained in plain language in one place. Find your question in the sections below.
Read through these questions before placing a bet on BPL, T20 World Cup or any international cricket match. facai88 cricket betting covers everything from decimal odds to live in-play.
If a match on facai88 is declared no-result due to rain or any other reason, all single bets on that match are voided and the original stake is returned to the account. For multi bets, the no-result selection is removed and the bet is settled at the combined odds of the remaining selections. Full rules are available on the facai88 Terms and Conditions page.
Decimal odds represent your total return — profit and original stake together. For example, in a limited-overs match where Team A's odds are 2.10 and Team B's odds are 1.75: if you place ৳1,000 on Team B and Team B wins, you receive ৳1,750 (৳750 profit); if Team A wins, you lose ৳1,000. Any odds above 1 means the bet can return a profit.
facai88 offers several popular cricket markets including Match Winner, Top Batsman, Total Runs, Over/Under, First Wicket Method and Innings Totals. The most markets are available for BPL, IPL, T20 World Cup and ICC tournament matches. Bangladesh Tigers matches carry extra markets that are popular among Bangladeshi players.
Yes, live in-play betting on facai88 is available throughout an ongoing match. Odds change moment to moment based on match conditions — such as wickets falling or the run rate going up or down. Markets may be suspended briefly at certain points in play. It is a good idea to check the current score before placing an in-play bet.
In a multi bet, the odds of each selection are multiplied together, so the potential return can be much higher. For example, three selections with decimal odds of 1.40, 1.60 and 1.70 give combined odds of 1.40 × 1.60 × 1.70 = 3.81 (approximately), so a ৳100 stake returns ৳381 — but all three selections must win; losing any one of them loses the entire bet.
Depositing on facai88 is straightforward and quick. Below are answers to the most frequently asked questions about deposits.
facai88 currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank can be used. The minimum deposit amount is the same across all methods — ৳200.
The minimum deposit to start playing in any section on facai88 — slots, live casino or sports betting — is just ৳200. This limit is the same for all payment methods. The facai88 slots section offers games from various providers including PG Soft, Pragmatic Play and JILI.
facai88 does not charge any deposit fee. However, your mobile banking operator or bank may apply their own transaction charges — this depends entirely on your payment provider's policy. It is worth checking the charges in your bKash, Nagad or Rocket app before making a deposit.
To deposit with Nagad, log in to your facai88 account, go to the deposit section and select Nagad. Then send the required amount to the provided Nagad number and confirm the deposit by entering the transaction ID. The minimum amount is ৳200, and once payment is confirmed the balance is usually credited to your account within a few minutes.
Read this section if you have any questions about withdrawing your winnings.
Withdrawal requests on facai88 are generally processed within 15 minutes to 2 hours. This timeframe applies regardless of whether you withdraw via bKash, Nagad, Rocket or Upay. However, if account verification is not complete or during periods of high traffic, there may be a slight delay in processing.
No. Under facai88 policy, withdrawals can only be made to a mobile wallet or bank account registered in the player's own name. Sending to a third-party account is not possible. This rule is strictly enforced for security and identity verification purposes.
The minimum withdrawal amount on facai88 is ৳1,000. Withdrawal requests below this amount cannot be made. This minimum limit is the same across all methods — bKash, Nagad, Rocket, Upay and bank transfer.
Winnings from a bonus must meet the wagering requirement before they can be withdrawn. For example, a 100% welcome bonus on a ৳1,000 deposit gives a balance of ৳2,000 and a wagering requirement of ৳1,000 × 10 = ৳10,000; meaning the bonus amount must be wagered 10 times. Bonus winnings become withdrawable only after the requirement is met.
Withdrawals are normally processed within 15 minutes to 2 hours. If it still shows "pending" after 2 hours, check whether your account verification is fully complete. If verification is done and the issue persists, contact facai88's 24/7 live chat or email support and provide the transaction reference number.
Find details below about new devices, forgotten passwords and opening an account. To log in directly, go to the facai88 Login page.
Yes, you can log in to facai88 from any device — smartphone, tablet or computer. When logging in from a new device for the first time, OTP verification may be required for account security. Confirm your login using the code sent to your registered mobile number or email.
On the facai88 login page, click the "Forgot password?" option. Enter your registered email or mobile number and a reset link or OTP will be sent. After verifying the OTP, set a new password. For security, it is recommended that your password be at least 8 characters long and contain a mix of letters and numbers.
Common reasons for login issues include: incorrect username or password, Caps Lock being on, accumulated browser cache, or a weak network connection. Try clearing your browser cache or using a different browser. If the problem continues, contact the facai88 support team.
To register an account on facai88, you need a valid mobile number, an email address and a strong password. The account holder must be at least 21 years old (21+). A national ID card or birth certificate may also be required for verification. Each person may hold only one account.
The facai88 support team is with you 24 hours a day, seven days a week. See the common support questions below.
The facai88 support team is active 24 hours a day, 7 days a week. Whether it is midnight or early morning, help is available at any time via live chat or email. You can get in touch from anywhere in Bangladesh at any time.
Before contacting facai88 support, have the following information to hand: your registered email or mobile number, your account username, the date and time the issue occurred, and the relevant transaction ID (if applicable). Providing this information helps resolve the issue more quickly.
Yes, facai88 support is available in both Bengali and English. Bangladeshi players can write or speak entirely in Bengali to get help. English is also accepted.
facai88 has two support channels: 24/7 live chat (directly within the site) and email support. For urgent issues, live chat gives the fastest response. For less urgent matters, you can write in detail and send it by email. There is no phone number or premium line.
Yes. facai88 takes responsible gaming seriously. If you want help managing your gaming habits — such as setting deposit limits or temporarily closing your account — contact the support team or visit the responsible gaming page. This service is for players aged 21+.
Still have a question? Let us know
If you could not find your answer on this page, the facai88 support team is always ready to help. Live chat usually gets a response within moments. You can also write your issue in detail by email and receive a quick reply.
24/7 Live Chat
Open the site and start chatting directly — in Bengali or English.
Email Support
For detailed issues, write to us at: [email protected]